Terms of service

Terms and Conditions: Issued by BWX Brands USA, Inc. (Andalou Naturals).

This Terms and Conditions document governs the use of Andalou's (BWX Brands USA, Inc.) Online Service (the Service) including shopping and participation in promotions run by Andalou. You can access the Terms and Conditions at any time from the bottom of any page of the site.

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of these terms.

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility or alternatively via PayPal. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

For your own security and peace of mind, we cannot take orders via phone.

If you click on links and banners on andalou.com that take you to third-party websites, you will be subject to their privacy policies. Andalou cannot be held responsible for the actions of any third-party websites.

Andalou does not hold on to cardholder information. For full information on our privacy and security measures, please review our Privacy Policy.

In order to complete a purchase you will be asked to register as a member of andalou.com or checkout as a guest. By registering as a member you will be able to purchase Andalou products without re-entering your personal details.

By submitting an order, you agree to be bound by these terms and conditions.

We reserve the right to cancel orders at any time. Wholesale orders via our website will not be accepted.

All promotions, sales and codes will finish on the specified date according to PST.

Shipping and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.

Changes to orders can be made by contacting Andalou via email or telephone and speaking with a customer service representative who will then receive permission to change the order. If an order has already been processed, we will not be able to make modifications.

Order must be paid for in full prior to delivery.

Orders can only be placed with andalou.com by persons with capacity to contract who are over the age of 18.